Terms and Conditions


Thank you for visiting our website. Before you go any further it is important that you read and understand the conditions which govern use of the site and which are set out below.


These conditions become effective when you access the site for the first time and constitute a binding agreement between us, Sentinel Homes, and yourself, which will always prevail unless you subsequently access this site at a time when we have changed these terms and conditions, in which event the latest version of the terms and conditions will apply. The then current version of these conditions will govern our respective rights and obligations each time you access this site.

Nature of information on the site

All information on this site is only intended to provide you with general information about products, our services, objectives and us. Nothing on this site should be treated as an offer but merely as an invitation to do business with us. We may provide information from time to time on our products and services. Such information may only be estimations and actual events or results may differ, and the content of our products and services may change without notice at any time. All information is provided “as is” and should not be treated as professional or investment advice of any kind. You should consult your own professional advisors before relying on any information on this site or entering into any agreements pursuant to or relating to such information.

Your privacy and security

Sentinel Homes respects users’ rights to privacy and confidentiality and consequently undertakes not to sell or exchange personal information with any third party outside of the Combined Finance group for any purpose whatsoever. However, Sentinel Homes reserves the right to disclose or report personal information in limited circumstances where it is believed in good faith, that disclosure is required under law, to co-operate with regulators or law enforcement authorities, to perform necessary credit checks or collect or report debts owed to Sentinel Homes, to protect its rights or property, or to market Sentinel Homes’ products and services in future. By submitting your information on our site in any of its forms you consent to storage of your information for a period of at least 24 months, and to the use of the information for the purpose of marketing Sentinel Homes’ products and services to you. Our commitment to your privacy and security of your personal information is outlined in our privacy and security statement, which is available from our offices on request.

We utilise the services of SharpSpring and Google (such as Google Analytics) and may engage other similar service providers, which may have access to your personal information by virtue of your visit to our site or as a result of your submission of information on our site. We cannot be held liable for data breaches or data misapplication as a result of engagement of these services providers and by using or accessing this site you accept our disclaimer of such liability.

Amendments to these conditions

We may amend these conditions from time to time. By accessing this site you are bound to the version of the conditions published here at the time of any visit to this site. You agree to view the current version each time you access the site.

Information feeds

We may use the services of other organisations to provide information on the site. We have no control over this information and make no representations or warranties of any nature as to its accuracy, appropriateness or correctness. You agree that such information is provided “as is” and we will not be directly or indirectly liable for any damages that may arise from your reliance on it. You should always select the “refresh” or similar page update function on your internet browser to ensure that the information you are viewing is the most current.

Permission for hyperlinks

Nobody may establish a hyperlink, frame, metatag or similar reference, whether electronically or otherwise (collectively referred to as linking), to this site or any subsidiary pages before receiving our prior written approval, which may be withheld or granted subject to the conditions we specify from time to time. An application for linking must be submitted to info@sentinelhomes.co.za. Once received we will do our best to respond and enter into further discussions with you. If you do not get a written response from us within five business days, consider your request as having been rejected. Breach of these conditions entitles us to take legal action without prior notice to you and you agree to reimburse the costs associated with such legal action to us on an attorney and own client scale.

Our intellectual property

We retain all copyright and other intellectual property rights in all material, including logos and other graphics and multimedia works published on or via the site. You are authorised to view this website and its copyrighted contents only. Any reproduction of our proprietary material from this site or portion of it must include our copyright notice in its entirety. The logos and trademarks shown on this site are our registered and unregistered trademarks or that of third parties. Nothing on this site should be construed as granting any licence or right to use any trademark without our prior written permission and/or that of third parties, as the case may be. You may not, without our prior written permission, use our intellectual property or that of third parties for any other purposes. An application to use our intellectual property must be submitted to info@sentinelhomes.co.za. Upon receiving your application we will do our best to respond and enter into further discussions with you. If you do not get a written response from us within five business days, consider your request as having been rejected. Irrespective of the existence of copyright, you acknowledge that we are the proprietor of all material on the site, whether it constitutes confidential information or not, and that you have no right, title or interest in any such material.


You are required to use and maintain hardware and software of sufficient quality and performance capability and to use only the latest versions of Microsoft Internet Explorer and Google Chrome. Your failure to use these browsers may result in a higher security risk and/or cause some or all of the functionality of the site not to operate properly or at all. Software, if any, made available for download on or via our site is governed by licence conditions that establish a legal relationship with the licensor. You indemnify us against any breach of these licence conditions. We give no warranty and make no representation, whether express or implied, as to the quality or fitness for purpose of the use of such software. No warranty, whether express or implied, is given that any files, downloads or applications available via this site are free of viruses, trojans, bombs, time-locks or any other data or code which has the ability to corrupt or affect the operation of your computer, database, network or other information system.

Transmission of information

Information transmitted via the internet, including e-mail, is susceptible to unlawful access or monitoring. Users shall bear all risk of transmitting such information in this manner and under no circumstances will Sentinel Homes or its parent company or affiliates be liable for any loss, harm or damage suffered by them as a result thereof. Sentinel Homes reserves the right to request independent verification of any information transmitted via the website or e-mail.

Termination, suspension and limitation

We may modify, suspend or discontinue the site, whether temporarily or permanently, without notice. We may also impose limits or conditions on the right to certain services, features or functions and we may restrict access to parts of or all of the services on the site.

No warranties or representations

We do not warrant that the site or online services will be error-free or will meet any particular criteria of accuracy, completeness or reliability of information, performance or quality. We expressly disclaim all implied warranties, including, without limitation, warranties of merchantability, title, fitness for a particular purpose, 2000-compliance, noninfringement, compatibility, security and accuracy.

Disclaimer and limitation of liability

Although we have taken care to ensure that the content on this site is accurate and that you suffer no loss or damage as a result of your use of this site, this site is provided “as is”. Use of this site is entirely at your own risk. You assume full responsibility for the risk or loss resulting from your use of this site and your reliance on the material and information contained on it. We and our affiliates, shareholders, agents, consultants or employees are not liable for any damages whatsoever relating to your use of this site or the information contained on this site or your inability to use this site. This includes, without limitation, any direct, indirect, special, incidental, consequential, punitive, or other damages, whether arising out of contract, statute, delict or otherwise and regardless of whether we were expressly advised of the possibility of such loss or damage.

Without derogating from the generality of the above, we will not be liable for:

  • Any interruption, malfunction, downtime or other failure of the site, our system, databases or any of its components, for whatever reason;
  • Any loss or damage arising from investment decisions, purchases or disposal of goods and services, including financial instrument(s) or currency, from third parties, based on the information provided on this site;
  • Any loss or damage with regard to customer data or other data directly or indirectly caused by malfunction of our system, third party systems, power failures, unlawful access to or theft of data, computer viruses or destructive code on our system or third party systems; programming defects; negligence on our part;
  • Any interruption, malfunction, downtime or other failure of goods or services provided by third parties, including, without limitation, third party systems such as the public switched telecommunication service providers (currently Telkom), internet service providers, electricity suppliers (currently Eskom), local authorities; and certification authorities;
  • Any event over which we have no direct control.

How disputes will be resolved

All transactions and interactions conducted by the medium of this website, whether in whole or in part, shall be subject to South African law and only South African courts shall have jurisdiction to hear disputes arising there from or from these terms and conditions. No alternative dispute resolution code is applicable to transactions and interactions conducted by the medium of this website, unless otherwise determined by us from time to time, in which case such dispute resolution codes are to be made electronically accessible to the user.

How disputes will be resolved

You hereby warrant to us that you have the required legal capacity to enter into and be bound by contractual terms. Minors and those without contractual capacity must be assisted by their legal guardians when reading these conditions. If you are unsure whether you have the legal capacity to enter into agreements, contact a legal advisor or other person able to provide you with this information before you continue using this site.


All use of the website, transactions and interactions conducted through the medium of this website, whether in whole or in part, shall be subject to South African law and only South African courts shall have jurisdiction to hear disputes arising there from or from these conditions. By using this site you consent to the non-exclusive jurisdiction of the Western Cape High Court, Cape Town for any matters arising out of or relating to this site and these terms and conditions.


If a user commits any breach of these conditions or in any other manner interacts with the website in an unlawful or unauthorised manner, Sentinel Homes shall be entitled to terminate the delivery of the service to the user immediately without prior notice without prejudice to Sentinel Homes’ other rights in terms of these conditions or at law.

Our address for notices and service of legal process

Our chosen address for any legal notice is:

Care of Combined Finance
Unit 11 Canal Edge Two Entrance B
Fountain Road
Tyger Waterfront

The law governing our relationship

The conditions will be governed and construed in accordance with the law of the Republic of South Africa without reference to any conflict of law provisions.

General provisions

The headings of the clauses in the conditions are provided for convenience and ease of reference only and will not be used to interpret, modify or amplify the terms of the conditions.

Where any dates or times need to be calculated in terms of the conditions, the international standard time: GMT plus two hours shall be used.

No failure or delay by us to exercise any of our rights will be construed as a waiver of any such right, whether this is not done expressly or implied, nor will it affect the validity of any part of these conditions or prejudice our right to take subsequent action against you.

If any of these terms, conditions or provisions are held to be invalid, unlawful or unenforceable; the term, condition or provision will be deleted from the remaining terms, conditions and provisions which will continue to be valid to the full extent permitted by law.

If you have any questions or do not understand anything in these conditions please send an email to info@sentinelhomes.co.za and we will respond to you as soon as possible.